Refund policy

Returns are allowed up to 10 days after shipment delivery date. Items must be returned undamaged and unworn in order to receive a full refund. Items damaged or showing signs wear and tear will not be refunded. Any personalized items are not refundable. Buyer is responsible for the return shipping cost.

Cancellations

Orders may be canceled if notified pre-shipment. Please notify us of a cancellation through emailing shop@esaijewelry.com with your order number in the subject line.